Showing posts with label public engagement. Show all posts
Showing posts with label public engagement. Show all posts

Monday, January 24, 2011

OpenGov at Two Years: Ignorance is Bliss?

It's been two full years since President Obama signed his Open Government Memorandum for federal agencies to be more "Transparent, Participatory, and Collaborative."


At the halfway point in the President's term, this is the obvious time for the most serious assessment as to what progress is being made with the Open Government Initiative.


Two years is plenty of time to experiment and, as a result, learn what parts of your past actions are working ... and what parts are not working as you had hoped.


Having spent 25 years in D.C., I know that this latter part (i.e., public admission of any sort of unsuccessfulness) is a very difficult thing for almost all government people to do ... especially when you work at the highest levels of the federal government in Washington.


It's the part of "how Washington works" that, ironically, is supposed to be changed by the Open Government initiative.  Citizens know certain things that Government does not.  Therefore, Government should more inviting of Citizens to share that knowledge, so that Government can make better decisions.  But yet, we complain when Government admits cluelessness.


And that's the dilemma.


Government officials are paid to be "smarter" than unpaid citizens.  How would it look, for example, if the Secretary of Education admitted not knowing something that was obvious to an ordinary teacher or parent.  And what if that was happening over and over?  For whatever reason, there is a general expectation that the people in Washington are there because they are (supposed to be) smarter than the rest of us "ordinary citizens". 


Therefore, for government officials, there is a dangerously gray area between (A) being more open-minded by considering information and ideas from "ordinary citizens", and then (B) admitting that, hey, a lot of their own information and ideas are not as good as those of "ordinary citizens".


As such, we should not be surprised to see government officials, after testing what they think are the best ideas, consistently declining to discuss and, therefore, learn from those aspects that did not work as they had hoped.  This is particularly ironic for OpenGov experiments because the whole idea is to open-mindedly search (with no guarantee of success at every step) for better ways to collaborate with those outside of government.


Here's what the President's Memorandum said about that:
Collaboration actively engages Americans in the work of their Government. Executive departments and agencies should use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector.  Executive departments and agencies should solicit public feedback to assess and improve their level of collaboration and to identify new opportunities for cooperation.
So, after of various collaborative exercises over the past two years, has the OpenGov leadership (i.e., in OSTP and OMB) been "walking the talk" of soliciting feedback on its experiments in citizen collaboration?  Let's see.


After the White House's "Open Government Dialogue" (May-June 2009), were participants asked for their feedback on what worked and what didn't?


Nope.


In early 2010, federal agencies (including the White House's OMB and OSTP) hosted online forums for citizen collaboration on development of agencies' Open Government Plans.  Did they follow-up by asking citizen participants for feedback on what worked and what didn't?


Nope.


Now, the same officials who asked -- twice before -- for citizens' ideas and collaboration on Open Government have come back once again with ExpertNet (December 2010-January 2011).  Will they now comply with the President's Memorandum about soliciting feedback on collaboration?


Based on their track record, and the absence of any mention about soliciting any feedback about the ExpertNet platform, it appears the answers will, once again, be "Nope."


And, in addition to consistent neglect in asking for citizen feedback, here's another example of OpenGov leadership failing to "walk their talk": they rarely participate in their own collaboration events!


In the ExpertNet section on "Basic Principles", this is THEIR language (scroll down to Item #12 here):
  1. Government officials must actively participate in each consultation for the public to trust in the relevance of the process. Citizen participation demands government participation. To demonstrate that public feedback is vital for sustaining public engagement and interests, government officials must collaborate and the system should define their role clearly.
So when a participant, Tim Bonnemann, asked questions about some unclear aspects of ExpertNet, the White House's "OpenGov"people in charge of the site not answer him there.  Instead of responding to Mr. Bonnemann in ExpertNet's discussion area, they posted a partial and indirect "response" in a totally different location (i.e., on the White House blog)!  


I won't go into it in this posting, but there are plenty of other examples of how the White House's OpenGov initiative, despite cool new tech-tools, is operating in many significant ways as LESS "transparent, participatory, and collaborative" than the federal agencies that they are trying to change.


It's been two years of "self-evaluation" for OpenGov, so it's way past time to start following the President's original task to ask the public to evaluate his administration's OpenGov efforts.


I compare it to the people who convince themselves that their new diet is really working but, yet, they don't want to step on the weight-scale to learn the objective truth.  They'd rather just "self-evaluate" themselves by looking in the mirror.


After two years, OpenGov should be modelling the opposite of "Ignorance is bliss."
.
=====================
Short URL for this posting:
http://bit.ly/ghByVa

Friday, October 29, 2010

OpenGovRadio 10/30/10: #Rally4Sanity Aftermath -> What Do YOU Think?

Here's what we'll discuss on this Saturday's OpenGovRadio show (October 30, 2010 4pm ET):


#Rally4Sanity Aftermath -> What Do YOU Think?

NOTE:  This is just a placeholder blog-post.  I will be providing additional links, etc. before showtime on Saturday at 4:00 pm.  I am doing this so that my subscribers will know that there is a show at that time .. one hour after the Rally to Restore Sanity is scheduled to end on the National Mall.

In the meantime, take a look at this national news-wire article.  It shows the connection between Saturday's rally and how increase the public's engagement in the direction of their government (in addition to simply voting every couple years):

excerpt --
"This event, while originally intended for jest, could possibly become a 'turning point' ... in our nation's history for having immense impact on how political discourse is engaged in the future," the writer and actress wrote on the event's Facebook page this week. "You have created a political movement, intended or not."



=====================

In addition to listening to the show on your computer, you can add to the discussion with your comments and questions. You can do that in either (or all) of three ways:



A.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.



B.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.



C.  Call-in "live" to (917) 388-4210 with your comment/question.  However --  The host will ONLY "go to the phones" AFTER all the posted Comments (see green box, below) have been addressed.  Callers are welcome to add/ask a "follow-up" to those posted Comments.





Handy Links to "Open Government":



1.  President's Memorandum on Transparency and Open Government (1/21/09)



2.  White House's Open Government Directive (12/8/09)



3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies



4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies



5.  GovLoop's Chart of the OpenGov Plans



6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)






"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.




Additional Links for Today's Show:

Tuesday, April 27, 2010

OpenGovRadio 4/28/10: No Show Today (I'm on travel to D.C.)

Because I will be traveling, and because we had such a good show last week with Beth Noveck (sorry that we could not get to all your calls), I hope you will understand if I skip the regular show this week, and save the energy for next week's show (Tues. at 2 pm ET) when we will be talking about the OMB's evaluations (due out May 1st) of the federal agencies' OpenGov Plans.  By that time, we should also see others' evaluations coming out (e.g., by OpentheGovernment.org).

In the meantime, I am traveling to D.C. to help with running the (free) Open Government Directive Workshop (#4 in the series) on Wednesday morning (9:00-12:15) at the U.S. Dept. of Agriculture headquarters.  Last time I checked, there were still some spots left and, if you can not attend in person, check out the online option for "remote participant".

If another related event develops (like a happy-hour for OpenGov-ers), I will post it on my twitter accounts, which you can check at @transpartisan and @OpenGovRadio.

-- Stephen Buckley

Tuesday, April 6, 2010

OpenGovRadio 4/6/10: Spotting Holes in the OpenGov Plans for Pubilc Engagement

Here's what we'll discuss on this weeks's OpenGovRadio show (2-3pm ET, Tuesday, April 6th):


"Spotting the Holes in OpenGov Plans for Public Engagement"


A.  With the OpenGov Plans by federal agencies to be released this Wednesday (April 7th), how are we to judge whether a Plan is adequate to the task?


B.  What are the critical elements, and are they present?


C.  Are these Plans for increasing transparency actually clear enough to be followed?


D.  And are there loopholes that allow for "fake public participation"?

Joining us will be J. H. Snider with whom, during our March 2nd show, we had a short discussion about the the practice of "fake public participation".  His paper (along with two other authors; see below) appeared in a special issue of the Int'l. Journal of Public Participation about the Obama administration's "Open Government" initiative.

1.  "Deterring Fake Public Participation" by J. H. Snider, PhD. (prior to issuance of Open Government Directive, 12/8/09).
 
J.H. Snider, Ph.D., the president of iSolon.org, has written extensively about information policy and democratic reform.  During Spring Semester 2008, he was a fellow at the Harvard Kennedy School of Government‘s Shorenstein Center on the Press, Politics and Public Policy.  From 2001 to 2007, he was a Markle Fellow, Senior Research Fellow, and Research Director at the New America Foundation.  From 1999 to 2000, he was an American Political Science Association Congressional Fellow in Communications and Public Policy.  He has served on many public bodies, including as an elected school board member in Burlington, Vermont.

OpenGovRadio's host Stephen Buckley invites you to listen on your computer and, if you wish, join the live conversation with your comments and questions by calling (917) 388-4210.


Other links that we may discuss:

2.  "Previewing Agencies’ Open Government Plans" last week at the White House Conference Center (4/3/10) as reported by NCDD's representative Lucas Cioffi.

3.  "What Government Plans Are Missing" by Andrea Di Maio, The Gartner Group (4/1/10)

4.  Participedia.net is a consists of user-generated information about participatory methods and organizations (e.g., NCDD, IAP2, etc.) throughout the world.

5.  ParticipationCamp.org -- April 17th & 18th (Sat./Sun.) in D.C.

6.  Open Government Directive Workshop (#4 in Series) -- Wednesday, April 28th in D.C. (@USDA)

7.  President's Memorandum on Transparency and Open Government (1/21/09)

8.  White House's Open Government Directive (12/8/09)

9.  CoffeePartyUSA.com is a group that is promoting civil discourse for an "Age of Participation".

10.  Open Government Directive google-group is an "opt-in/opt-out" moderated email-group (137 members) about OGD news & discussion.

11.  "Open Government Day Arrives April 7" by OMBwatch blog (4/6/10)

==========================

Short URL for this posting:
http://bit.ly/blsZQA

Monday, March 8, 2010

OpenGovRadio 3/9/10: Last Saturday's "Gov2.0 Camp New England"

Here's what we'll be talking about on this week's show of OpenGovRadio (2-3pm ET, Tuesday, March 9th).  We invite you to listen and join the conversation by calling in with your comments and questions (917) 388-4210.

We will looking back at last Saturday's "Gov2.0 Camp New England" at the Harvard Kennedy School of Government in Cambridge, Mass. (aka, "Gov20NE")  was "an unconference about using social media tools and Web 2.0 technologies to create a more effective, efficient and collaborative government."

We will talking with the Gov20NE's organizers:  Laurel Ruma, Jess Weiss, Sarah Bourne, and (we hope) Yasmin Fodil and Rob Goodspeed.

After they share their descriptions and impressions about the gathering, we'll turn to our listeners who can call-in with their comments and questions.  Did you attend in-person?  online?  We'd like to hear your feedback on what you got out of it, as well as how things could be improved for future events.  Or maybe you'd like to tell us about another upcoming "OpenGov" activities in the New England region.

Here are the main links that we'll be visiting during the show's discussion:

1.  The Wiki-pages for Gov2.0 Camp New England

2.  People who registered for "Gov20NE" (but may not have attended)

3.  Massachusetts Governor's  "Civic Engagement" webpage for state agencies


And it's always handy to have these standard OpenGov references:

4.  President Obama's Memorandum on "Transparency and Open Government" (1/21/09)

5.  White House's Open Government Directive (12/8/09)

6.  The IAP2's "Core Values for the Practice of Public Participation"

=======================================
NEXT Week (3/16/10):  Thomas Bryer returns for a more in-depth discussion about danger of the "democracy bubble" in the Open Government movement, as described in his paper "President Obama, Public Participation, and an Agenda for Research and Experimentation".
=======================================

Short URL to use for this posting:  http://bit.ly/bP0wcG

Monday, March 1, 2010

OpenGovRadio 3/2/10: Learning from the First Year of the OpenGov Initiative

Here's what we'll be talking about on this week's show of OpenGovRadio (2-3pm ET, Tuesday, March 2nd).  We invite you to listen and join the conversation by calling in with your comments and questions (917) 388-4210.


We will looking back at the first year of the White House's "Open Government Initiative" for "Lessons Learned" (not to be confused with "Lessons-To-Be-Learned").  As a starting point, we will talk with the authors of three articles in the current issue of the International Journal of Public Participation: “Obama Administration and Public Participation".

Here is an brief desription, by IJP2 Editor Steven N. Pyser, about the special theme of  the current issue:

The International Journal of Public Participation (IJP2) brings together academicians and practitioners interested in a multidisciplinary forum for the exchange of information among researchers, practitioners, decision makers, and citizens about public participation and its impact around the world. We seek to provide a scholarly record through intellectual contributions to the literature for research, practice and teaching.
This Special Symposium issue (Volume 4, Number 1) examines, among other things, what, if any influence electing Barack Obama has had on the field of public participation. Through a commitment to continuous improvement and sharing innovative approaches, IJP2 continues to offer intellectual contributions that support multidisciplinary-based scholarship, the public interest, practice and learning as well as professional preparation.
At the same time, these materials add a necessary public participation voice to the political discourse and a resource for consideration by political leaders, public managers, citizens and all those who help to shape and implement public policy and national/local governance.


SPECIAL NOTE:  An hour is not long enough to do anything more than scratch the surface in discussing the points raised in these three articles (see links, below).  Therefore, I will be hosting a show for each author, so that we (i.e., including our callers) can delve more deeply into each of their articles. I'm not ignoring the other fine articles in this issue but, at this point, I'm trying to be judicious.  -- SB

1.  President Obama, Public Participation, and an Agenda for Research and Experimentation

Thomas A. Bryer is an assistant professor of public administration in the Department of Public Administration at the University of Central Florida. His research interests include civic engagement, collaborative public management, and bureaucratic responsiveness.

2.  Practicing a Participatory Presidency?: An Analysis of the Obama Administration’s Open Government Dialogue

Stephen P. Konieczka is a fifth year doctoral candidate in the University of Colorado, Boulder, Department of Communication. His primary scholarship foci are in group communication, communication theory and philosophy, and qualitative methods of inquiry.  In this article, he refers to the "Core Values for the Practice of Public Participation" adopted by the International Assn. for Public Participation (IAP2).

3.  Deterring Fake Public Participation

J.H. Snider, Ph.D., the president of iSolon.org, has written extensively about information policy and democratic reform. During Spring Semester 2008, he was a fellow at the Harvard Kennedy School of Government‘s Shorenstein Center on the Press, Politics and Public Policy. From 2001 to 2007, he was a Markle Fellow, Senior Research Fellow, and Research Director at the New America Foundation. From 1999 to 2000, he was an American Political Science Association Congressional Fellow in Communications and Public Policy. He has served on many public bodies, including as an elected school board member in Burlington, Vermont. A draft version of this essay was submitted to the Obama Administration’s Open Government Brainstorm.

Some handy, standard OpenGov references:

4.  President Obama's Memorandum on "Transparency and Open Government" (1/21/09)

5.  White House's Open Government Directive (12/8/09)

6.  White House's Open Government: A Progress Report to the American People (December 2009)

7.  The IAP2's "Core Values for the Practice of Public Participation"

8.  The "Core Principles for Public Engagement" from the NCDD (National Coalition for Dialogue and Deliberation)

================================
Short URL for this posting:
http://bit.ly/99kU1Q

Tuesday, February 23, 2010

OpenGovRadio 2/23/10: How to Measure Success in OpenGov

Here's what we'll be talking about on today's show (2-3pm ET, Tuesday, February 23th) on OpenGovRadio. We invite you to call in with your comments and questions (917-388-4210).

Under the President's Open Government Inititiative, federal agencies have been told to become more "Transparent, Participatory, and Collaborative".  Howcver, the White House's Open Government Directive has NOT made it clear (i.e., transparent) to federal agencies just how their efforts in those three areas of OpenGov are going to measured and judged.

And recent remarks from the White House are unclear as to when or how official guidance will be forthcoming, even as federal agencies wrestle with writing their OpenGov Plans (due April 7th) :

1. OSTP Blog (2/9/10):  Evolving the Open Government Dashboard with You (excerpt below) :
As such, the Open Government Working Group is preparing a set of "stretch criteria" to help evaluate the plans and celebrate those agencies that exceed the minimal requirements of the Directive to reflect the President's vision of openness and accountability as articulated in the Memorandum on Transparency and Open Government. We are eager to seek your input in this process, so keep an eye out for opportunities to weigh in over the next two weeks.

After agencies have successfully delivered on the demanding deadlines set out for the first 120 days, Version 2.0 of the Dashboard can deploy a more holistic set of metrics, informed by agency Plans. Identifying the right set of metrics will help steer agencies toward high-impact efforts in the years to come.
Dave Lewan of ForeSeeResults will be on the show today to explain how his company is using standard tools to measure the levels of Transparency, Participation, and Collaboration with citizens at federal agency websites, and how that approach can work elsewhere.

2.  The Inaugural ForeSee Results’ E-Government Transparency Index (2/16/10)

3.  Feb. 18th Webinar (39 minutes; with Q&A) on the E-Government Transparency Index

Also, we'll discuss a keyword search of "measur" (leave off the "e") on these documents:

4.  Open Government Directive (12/8/09)

5.  OPEN GOVERNMENT: A Progress Report to the American People (December 2009)

Short URL for this posting:
http://bit.ly/9JKbQn

Tuesday, February 16, 2010

OpenGovRadio 2/16/10: Citizen Input on OpenGov Plans: After the First 10 days

Here's what we'll be talking about on today's show (2-3pm EST, Tuesday, February 16th) on OpenGovRadio.  We invite you to call in with your comments and questions (917-388-4210).

For the past 10 days, citizen have been providing Ideas, Votes, and Comments about how to improve Transparency, Participation and Collaboration with federal agencies.

What do YOU think of this "online engagement"?  Is there an Idea that you (or someone else) posted that you would like people to vote for?  Tell us about it on OpenGovRadio.

We will take calls from listeners about their experiences, but first we will discuss Tim Bonnemann's coverage of this topic at his blog at Intellitics.com, as well as the new dynamic tracking graphic at http://www.opengovtracker.com/, created by NASA's Robbie Schingler and Jessy Cowan-Sharp.

And, you can also follow (or join) their GovLoop conversation, "Monitoring and Continuous Evaluation of OpenGov forums" (registration required, but you do NOT have to be a government employee).

Short URL for this post:
http://bit.ly/cF5rga

Tuesday, February 9, 2010

OpenGovRadio 2/9/10: OGD Workshop on Feb. 17th and the OGD Feb. 6th Deliverables

Here are the links that we will be discussing on today's OpenGovRadio program.  We invite you to call in with your comments and questions.

The OpenGov Playbook
http://www.opengovplaybook.org/

February Open Government Directive Workshop (#3 in the Series):
http://opengovdirective.pbworks.com/February-Open-Government-Directive-Workshop

How to RSVP for the OGD Workshop #3:
http://www.govloop.com/group/opengovplaybook/forum/topics/the-open-government-directive-1

Tim ("Intellitics") Bonnemann's blog-post about Federal agencies' "citizen engagement tool":
http://www.intellitics.com/blog/2010/02/09/share-your-opengov-forum-tracking-data-on-govloop/

The White House/OMB's Open Government Dashboard:
http://www.whitehouse.gov/open/around

Government Agencies listening to Citizens (using ForeSeeResults):
http://www.foreseeresults.com/CsGovernment.html

Discussed, but added after the show:

CDC eHealth Metrics Dashboard:
http://www.cdc.gov/metrics

White House blog (2/9/10) - Evolving the Open Government Dashboard with You:
http://www.whitehouse.gov/blog/2010/02/09/evolving-open-government-dashboard-with-you

Today's Guests and Callers:

Chris Jones, SourcePOV.com
Bernie Lubran, ForeSeeResults.com
Andy Krzmarzick, GovLoop.com
Bev Godwin, GSA.gov

Short URL for this posting:
http://bit.ly/crCIG4

Tuesday, February 2, 2010

OpenGovRadio Today (2/2/10): "Engagement-Lite" and the OpenGov Dashboard

NOTE:  To listen to OpenGovRadio, keep this page open, and then center-click here and push the Play-button (Tues. from 2:00 - 3:00 pm EST).  To join the discussion, call (917) 388-4210.

=================================

Has OpenGov become so fixated on the "Transparency" aspect that it is ignoring "Public Engagement"?

Public engagement advocate Peter Levine writes that White House's "Open Government Initiative" has focused so much on "Transparency" that it has neglected the other two aspects: "Participation" and "Collaboration".

1.  About Peter Levine and his work (do watch the short, non-music video: "Song of a Citizen")
http://www.peterlevine.ws/

2.  Peter Levine's blog-post (1/27/10): "The Path Not Taken (so far): Civic Engagement for Reform"
http://www.peterlevine.ws/mt/archives/2010/01/the-path-not-ta.html

But just HOW do we measure the progress of federal agencies in "Transparency", "Participation", and "Collaboration"?

According to the Open Government Directive, the White House is scheduled to unveil the OpenGov "Dashboard" on Feb. 6th.  But what exactly will its "gauges" measure? We'll discuss that with Katie Delahaye Paine, the author of "Measuring Public Relationships: The Data-Driven Communicator's Guide to Success"

3.  KDPaine's homepage:
http://www.kdpaine.com/

4.  KDPaine's blog-post (8/24/09): "How To Measure Transparency and Open Government"
http://kdpaine.blogs.com/themeasurementstandard/2009/08/how-to-measure-transparency-and-open-government.html

5.  KDPaine: Developing a Dashboard for Measuring Public Relations
http://www.kdpaine.com/kdp/index.cfm/custom-research-consulting-services/dashboard-demo/

Other Websites to which we may refer, during this week's show:

A.  President's Memorandum on Transparency and Open Government (1/21/09)
http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/

B.  Open Government Directive (issued by OMB, 12/8/09)
http://www.whitehouse.gov/open/documents/open-government-directive

C.  "The White House Open Government Dashboard: Seeking Your Input" (from OSTP blog, 12/16/09):
http://blog.ostp.gov/2009/12/16/the-white-house-open-government-dashboard-seeking-your-input/

D.  The February Open Government Directive Workshop (3rd in the series, 2/17/10)
https://opengovdirective.pbworks.com/February-Open-Government-Directive-Workshop

E.  The OpenGov Playbook (a wiki of resources about the Open Government Directive)
http://www.opengovplaybook.org/

F.  Gov2.0 Camp New England (March 6th at Harvard's Kennedy School of Government)
http://gov20ne.eventbrite.com/

Short URL for this blog-post:
http://bit.ly/9nPGR3

Friday, July 3, 2009

First Step: Define "Transparent", "Participatory", "Collaborative"

When I only post about once a month, so much has happened that I have to boil things down to the most fundamental and important information. But, of course, that's better for you (the reader).

So I will lead into it this way.

I know this has happened to all of us. You're having a great conversation with someone when, at some point, you both realize that you were both talking about something different. That's when you say, "Wait a minute, the Bob Smith that I know is a dentist!"

Of course, before that realization, you were having a really good conversation. You both thought that were talking (and agreeing) about the same thing. But you weren't. (How embarassing.)

And that's the biggest problem in discussing Open-Government: we're all agreeing that we need more "Transparency", "Participation" and "Collaboration" (TP&C) -- but we haven't really stopped to make sure that we all are talking about exactly the same things.

Such is the nature of "buzzwords". Their meanings are so fuzzy that anyone can throw them into a conversation without really having to explain to others just what exactly they're talking about. Why spoil a perfectly good conversation with specifics, right?

Unfortunately (at least, for heavy buzzword-users), there eventually comes a time when people begin to ask "Hey, what exactly do you mean by that?" And, for discussions surrounding the development of the White House's "Open Government Directive", that time is quickly approaching. And there are two things driving that.

The First Driver: The President wants to improve the "public engagement" by federal departments and agencies. He wants federal departments and agencies to become:

1. "More Transparent"
2. "More Participatory"
3. "More Collaborative"

Sounds good, but the federal depts. and agencies are beginning to wonder: How does he want us to do that? In essence, the President wants them to "jump", and they want to clear directions about: How high, When, Where, etc., etc.

And that is why the "Open Government Directive" is being drafted: to give federal depts. and agencies more specifics, so they can better understand just "what it is" that the President wants them to do.

And the reason that the federal depts. and agencies want clear direction is because they know that their performance will be graded by the President. Actually, they will be graded by the President's Chief Performance Officer, Jeffrey Zients, who indicates that "improving transparency is one of his priorities" and believes in "measuring the goals for the organization.

So, to be fair to federal depts. and agencies, the Open Government Directive will have to be very specific about the "TP&C" goals for "public engagement". It will explain how the White House (CPO) will measure "TP&C" performance towards those goals. But, to do that, the Open Government Directive (as issued by OMB, where the CPO works) first has to define just what "TP&C" are, and how they relate to "public engagement".

In other words, the White House will need to figure out "what it is" before it can figure out (and then tell others) how to measure it.

I have tried a number of times, during the "Open Government Dialogue", to point out the need to -- first -- come to some agreement on accepted definitions for "Transparency", "Participation", and "Collaboration" (TP&C) before having group-discussions about how to achieve them. However, almost all the people in those discussions are excited about this subject and, understandably, want to talk about Solutions (how to do it) without first understanding the Goals (what it is).

But that doesn't really matter now, because I know -- from my federal experience -- how federal directives are drafted and implemented. And the Open Government Directive will have TP&C definitions and criteria and metrics and measurable goals. Otherwise, the CPO will have no way to measure the "public engagement" performance of federal depts. and agencies.

The Second Driver: In the meantime, it is interesting to note that the Mainstream Media (MSM) is beginning to pick up on this "public engagement" thing. Some members of the White House press corps are now asking "Just what is a 'townhall meeting'?" The Press Secretary did not know, and then tried to side-step the question. See video here.

But, because the White House has already been presenting "townhall meetings" as a form of "public engagement", then it is only a matter of time before those same White House reporters begin asking "Okay then, so what do you mean by 'public engagement'?" And that, of course, will lead to "what is TP&C".

So the White House may be explaining what "TP&C" is, even before they offer up a draft of the Open Government Directive for public comment.

Things are going to get interesting. (Stay tuned by subscribing to my Feedburner email in right-hand column.)

========================
Tiny web-link to this posting:
http://tinyurl.com/nbn8ch

Tuesday, May 26, 2009

Please See My Four Ideas at White House.gov/OPEN (and then vote for them)

Last week, I told you about the White House opening up its "Open Government Initiative" by creating a special website for the public to suggest ideas on how federal departments and agencies can be more "transparent, participatory, and collaborative". Visitors to the website can also vote and comment on the "brainstorming" ideas.

Full-disclosure: I want you to give a "thumbs-up" vote to my ideas (below) the White House website for "open government" -- before it closes down on Thursday. Update 5/27/09: The links (below) have been corrected.

Supposedly, the ideas with the most votes will "bubble up" and receive special consideration by the White House "Open-Gov" team that is headed up by Beth Noveck, Deputy Chief Technology Officer for Open Government.

The main goal of this "brainstorming" session (along with two other phases that will be open to the public) is to answer the overarching question:

"How can we strengthen our democracy and promote efficiency and effectiveness by making government more transparent, participatory, and collaborative?"

PLEASE NOTE (and VOTE): This first "brainstorming" phase ends sometime Thursday (5/28/09) and, in order to vote, you will have to give then an email and create a password). As I write this, there are already 500 ideas, but here are four ideas (below) that I ask that you consider and VOTE for. (Yes, they are my ideas.)

===========================================

1. "MyGov.gov" --> Customized to What Affects YOU

The government should be trying to engage YOU (not vice-versa). For example, an email-notice can reach out and engage you, but an obscure website does not. "MyGov.gov" would let you fill out a profile, so that you will get email-notices ONLY about those things that affect YOU. (This is how USAjobs.gov already works.)

Give that idea a "thumbs-up" here:
http://opengov.ideascale.com/akira/dtd/2929-4049


===========================================

2. Make It Safe for Govt. Workers to Innovate to Save Money

I'm a former federal employee who worked at five different agencies, and I know from experience that the only way for to make it safe for government workers to talk about saving money with innovative ideas (or simply pointing out waste) is to have an online system that allows them to raise the idea BUT hides their true identity. (FYI: The existing Inspector-General system does NOT do this.)

Give that idea a "thumbs-up" here:
http://opengov.ideascale.com/akira/dtd/2481-4049

==========================================

3. Give Citizens a Simple Checklist for Rating "Public Engagement"

Citizens should have a simple checklist that they can take when they attend a public meeting so that they can rate how "open" the meeting was (i.e., with respect to Transparency, Participation, and Collaboration).

This simple checklist could be the standard tool for citizens to provide feedback to government agencies about the quality of their public engagement activities. In fact, the requirement for federal department and agencies to "solicit public feedback" about their public engagement is mentioned three (3) times in President Obama's Memorandum on Transparent and Open Government. (BTW: The League of Women Voters has something similar to this.)

Give that idea a "thumbs-up" here:
http://opengov.ideascale.com/akira/dtd/2789-4049

==========================================

4. Let's Be Clear on the Terminology about "Public Engagement"

We need to better define the terms that we are using in order to have a better discussion about how we achieve Open Government. For example: If a "town-hall meeting" can be a political speech followed by couple questions, then does that qualify as "public engagement" (or is it just a photo-op)?

If we all have different ideas about what is (and is not) "public engagement" or "transparency" or (insert buzzword here), then we will have a very hard time reaching consensus about how to go forward. (This, of course, is one lesson from "The Tower of Babel").

Give that idea a "thumbs-up" here:
http://opengov.ideascale.com/akira/dtd/2693-4049

==========================================

And if you are still interested ...

PHASE TWO: On June 3rd, the White House will begin Phase Two of the "Open Government Iniatitive" in which there will be an online discussion to "dig deeper on the ideas and challenges identified during the Brainstorm phase." However, there is an ongoing (unofficial) discussion about the "Open Government Directive" that anyone can join by going to http://groups.google.com/group/opengovernmentdirective

===================================

TinyURL for this posting:
http://tinyurl.com/p4yueq

===================================

Update (6/3/09): I was on the radio! To listen to me interviewed last week about this blog-post on D.C.'s "FederalNewsRadio" (1500AM-WTOP), click here.