OpenGovRadio 6/15/10: "Checking for Culture-Change via MSPB Surveys"

Here's what we'll discuss on this weeks's OpenGovRadio show (Tues., June 15th, 2:00 pm ET):

"Checking for Culture-Change via MSPB Surveys"

Virtually everyone agrees that a "culture change" is necessary in order for President Obama's Open Government Intiative to make federal departments and agencies more "transparent, participatory, and collaborative."

So, now that it's been a year and a half, has there been any "culture change"?  (None?  A little?  A lot?)  How are we supposed to know?

The most obvious way to determine (i.e., measure) "culture change" in any type of organization is to simply ask the people in that organization about the culture inside that organization.  And then you come back, at some point in the future, and ask them the same questions again.  Compare the results and, if you know what to look for, you can see the "culture change" (or lack thereof).

I'm Stephen Buckley, your host on OpenGovRadio, and my guest for the June 15th show will be Dr. John Crum, Director of the Office of Policy and Evaluation at the U.S. Merit Systems Protection Board (MSPB), an independent quasi-judicial agency established to protect federal employees from "prohibited personnel practices", such as firing an employee for blowing the whistle on government waste (or for suggesting a way to make their agency's operations more "transparent" to the public).

Dr. Crum's office in MSPB conduct surveys of the federal civil service to determine whether they are free from "prohibited personnel practices".  The largest MSPB study is the "Merit Principles Study" and involves a survey of federal employees that was last done in 2007.  The latest one is happening this month.


Although the studies by MSPB do not measure "culture change", per se, they do show hard data from surveys that asked individual federal employees about various aspects of the culture in their office and the larger organization.  For example, some of those questions ask for the employee's opinion as to whether he/she feels safe in challenging the status-quo by suggesting changes that could improve the organization's efficiency and effectiveness.

Don't want to wait 3 years for the next Merit Principles Survey (2013) to see if the OpenGov effort "changed the culture" of the federal bureaucracy?  MSPB is asking for your suggestions -- now -- about what to study in the meantime, so here's your chance to ask MSPB to look more closely at OpenGov "culture change".

In addition to listening to the show on your computer, you can add to the discussion with your comments and questions. You can do that in either (or all) of three ways:

A.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.

B.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.

C.  Call-in "live" to (917) 388-4210 with your comment/question.  However --  The host will ONLY "go to the phones" AFTER all the posted Comments (see green box, below) have been addressed.  Callers are welcome to add/ask a "follow-up" to those posted Comments.

Handy Links to "Open Government":

1.  President's Memorandum on Transparency and Open Government (1/21/09)

2.  White House's Open Government Directive (12/8/09)

3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies

4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies

5.  GovLoop's Chart of the OpenGov Plans

6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)

"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.

7.  MSPB home page

8.  MSPB Open Government Plan

9.  “The Power of Federal Employee Engagement” - MSPB report (Sept. 2008)

10.  "Managing for Engagement – Communication, Connection, and Courage” - MSPB report (Aug. 2009)

11.  The MSPB Studies Listserv (opt-in/opt-out email-list about MSPB studies)

12.  Press Release (6/14/10) on new MSPB report:
 “PROHIBITED PERSONNEL PRACTICES—A STUDY RETROSPECTIVE”

"MSPB’s reexamination of prohibited personnel practices will give particular attention to whistleblower retaliation. Upcoming studies will investigate what the law requires an employee to be considered a whistleblower, an examination of the whistleblower process, barriers to reporting wrongdoing, and a review of recent cases brought to MSPB to evaluate how whistleblowers fare in the adjudication of their complaints."

13.  Earlier this year, the General Services Administration (GSA) asked the public to suggest (and vote on) ideas for making it more effective and efficient."  The suggestion receiving the Most Votes was "Internal Transparency: Make It SAFE for Govt. Workers to Speak".  (That includes safe whistleblowing about waste, fraud and abuse.)

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OpenGovRadio 5/4/10: "GovFresh at One Year: Talking with Luke Fretwell"

Here's what we'll discuss on this weeks's OpenGovRadio show (Tues., May 11th, 2:00 pm ET):

"GovFresh at One Year: Talking with Luke Fretwell"

Your host on OpenGovRadio is Stephen Buckley, and his guest will be Luke Fretwell, creator and operator of GovFresh, which "works to inspire government-citizen collaboration and build a more engaged democracy" and features "Gov 2.0, open gov news, guides, TV, tech, people and official U.S. government feeds, all in one place", including GovFreshTV and MilFresh. Luke grew up, worked and lived in the Washington, DC, area before moving to the San Francisco Bay Area.

In addition to listening to the show on your computer, you can add to the discussion with your comments and questions.  There are three ways for you to do that:

A.  Post it, now, as a "Comment" at the end of this posting (scroll down to "green box").  It must be concise, and focused on the Open Government Initiative (or else it will not appear).  Commentors do not need to identify themselves.  They may also choose to ...

 B.  Email a comment/question confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can ask the question for you, but if you want to "call in", then he needs your phone number in order to see your incoming call.

C.  Call-in "live" to (917) 388-4210 with your comment/question.  However, preference will be given to callers who have already provided their question/comment by posting on this blog.


Handy Links to "Open Government":

1.  President's Memorandum on Transparency and Open Government (1/21/09)

2.  White House's Open Government Directive (12/8/09)

3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies

4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies


5.  GovLoop's Chart of the OpenGov Plans

6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)

"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.

7.  Notes from Open Government Directive Workshop (#4 in Series) held 4/28/10 at USDA HQ

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OpenGovRadio 4/20/10: Beth Noveck Takes Your OpenGov Questions

Here's what we'll discuss on this weeks's OpenGovRadio show (Tues., April 20th, 2:00 pm ET):

"Beth Noveck Takes Your OpenGov Questions"

Joining me, your host Stephen Buckley, will be Beth Noveck,  the White House's Deputy Chief Technology Officer.  Ms. Noveck's primary responsbility has been President Obama's Open Government Initiative. 

(From Wikipedia:)  Based at the White House Office of Science and Technology Policy, she is an expert on technology and institutional innovation. Previously, Noveck directed the Institute for Information Law & Policy and the Democracy Design Workshop at New York Law School where she is on-leave as a professor. She is founder of the "Do Tank," and the State of Play Conferences, and launched the first of its kind Peer-to-Patent community patent review project in collaboration with the United States Patent and Trade Office. She has taught in the areas of intellectual property, innovation, and constitutional law, as well as courses on electronic democracy and electronic government. She is the author of the book Wiki Government, about how technology can make government better, democracy stronger, and citizens more powerful.



The Open Government Initiative began on President Obama's first full day in office when he signed the Presidential Memorandum on Transparency and Open Government, followed last December with issuance of the Open Government Directive to federal agencies and, on April 7th, the release of Open Government Plans by every federal agency on how they plan to be more "transparent, participatory, and collaborative."

After some discussion about Ms. Noveck's perspective on the progress made thus far, we will turn to take your questions and comments, especially from those people in the federal agencies who are responsible for implementing their agency's "OpenGov" Plan. 

OpenGovRadio's host Stephen Buckley invites you to listen on your computer and, if you wish, add to the discussion with your comments and questions.  However, because the listeners' response to this topic may be greater than usual, there are three options to participate:

A.  Post it, now, as a "Comment" at the end of this posting (scroll down to "green box").  It must be concise, and focused on the Open Government Initiative (or else it will not appear).  Commentors do not need to identify themselves.  They may also choose to ...

B.  Email a comment/question confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can ask the question for you, but if you want to "call in", then he needs your phone number in order to see your incoming call.

C.  Call-in "live" to (917) 388-4210 with your comment/question.  However, first preference will be given to callers who have already provided their question/comment, AND who haved provided a phone number with which to identify their incoming call.


Links for following the discussion:

1.  Listing of Federal Agencies' OpenGov Plans
http://www.whitehouse.gov/open/around (then click on an agency's name)

2.  GovLoop's Chart of the OpenGov Plans

3.  "What Government Plans Are Missing" by Andrea Di Maio, The Gartner Group (4/1/10)

4.  How We Will Measure the Success of Open Government at HHS
http://www.hhs.gov/open/plan/opengovernmentplan/change/measure_1.html

5.  "OpenTheGovernment.org and [their] partners will be using [the Open Government Directive] to evaluate the Open Government Plans, and grade them on whether they live up to both the letter, and the spirit, of the [OGD] requirements."  https://sites.google.com/site/opengovtplans/

6.  A Test of Leadership by Brian Friel (Government Executive magazine, 3/17/10)
http://www.govexec.com/dailyfed/0310/031710mm.htm

7.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)
Excerpt: "When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours. http://www.govexec.com/dailyfed/0410/040710mm.htm

8. DorobekInsider.com compendium of the previos week's OpenGov links (w/ survey question at bottom)

9.  Participedia.net is a consists of user-generated information about participatory methods and organizations (e.g., NCDD, IAP2, etc.) throughout the world.

10.  ParticipationCamp.org -- April 17th & 18th (Sat./Sun.) in D.C.

11.  Open Government Directive Workshop (#4 in Series) -- Wednesday, April 28th in D.C. (@USDA)

12.  President's Memorandum on Transparency and Open Government (1/21/09)

13.  White House's Open Government Directive (12/8/09)

14.  CoffeePartyUSA.com is a group that is promoting civil discourse for an "Age of Participation".

15.  Open Government Directive google-group is an "opt-in/opt-out" moderated email-group (137 members) about OGD news & discussion.

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OpenGovRadio 4/6/10: Spotting Holes in the OpenGov Plans for Pubilc Engagement

Here's what we'll discuss on this weeks's OpenGovRadio show (2-3pm ET, Tuesday, April 6th):


"Spotting the Holes in OpenGov Plans for Public Engagement"


A.  With the OpenGov Plans by federal agencies to be released this Wednesday (April 7th), how are we to judge whether a Plan is adequate to the task?


B.  What are the critical elements, and are they present?


C.  Are these Plans for increasing transparency actually clear enough to be followed?


D.  And are there loopholes that allow for "fake public participation"?

Joining us will be J. H. Snider with whom, during our March 2nd show, we had a short discussion about the the practice of "fake public participation".  His paper (along with two other authors; see below) appeared in a special issue of the Int'l. Journal of Public Participation about the Obama administration's "Open Government" initiative.

1.  "Deterring Fake Public Participation" by J. H. Snider, PhD. (prior to issuance of Open Government Directive, 12/8/09).
 
J.H. Snider, Ph.D., the president of iSolon.org, has written extensively about information policy and democratic reform.  During Spring Semester 2008, he was a fellow at the Harvard Kennedy School of Government‘s Shorenstein Center on the Press, Politics and Public Policy.  From 2001 to 2007, he was a Markle Fellow, Senior Research Fellow, and Research Director at the New America Foundation.  From 1999 to 2000, he was an American Political Science Association Congressional Fellow in Communications and Public Policy.  He has served on many public bodies, including as an elected school board member in Burlington, Vermont.

OpenGovRadio's host Stephen Buckley invites you to listen on your computer and, if you wish, join the live conversation with your comments and questions by calling (917) 388-4210.


Other links that we may discuss:

2.  "Previewing Agencies’ Open Government Plans" last week at the White House Conference Center (4/3/10) as reported by NCDD's representative Lucas Cioffi.

3.  "What Government Plans Are Missing" by Andrea Di Maio, The Gartner Group (4/1/10)

4.  Participedia.net is a consists of user-generated information about participatory methods and organizations (e.g., NCDD, IAP2, etc.) throughout the world.

5.  ParticipationCamp.org -- April 17th & 18th (Sat./Sun.) in D.C.

6.  Open Government Directive Workshop (#4 in Series) -- Wednesday, April 28th in D.C. (@USDA)

7.  President's Memorandum on Transparency and Open Government (1/21/09)

8.  White House's Open Government Directive (12/8/09)

9.  CoffeePartyUSA.com is a group that is promoting civil discourse for an "Age of Participation".

10.  Open Government Directive google-group is an "opt-in/opt-out" moderated email-group (137 members) about OGD news & discussion.

11.  "Open Government Day Arrives April 7" by OMBwatch blog (4/6/10)

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OpenGovRadio 3/23/10: "Citizen Collaboration" - How's It Working?

Here's what we'll talk about on OpenGovRadio during this week's show (2-3pm ET, Tuesday, March 23rd). We invite you to listen and, if you wish, join the conversation by calling in with your comments and questions (917) 388-4210.

OpenGov "Citizen Collaboration":  How's it Working?

This past Friday, March 19th, was the closing date for citizens to offer their ideas for "open government" at 27 federal agencies.  Most agencies followed the White House's example and used the same "citizen engagement tool" that was offered during last summer's "Open Government Dialogue", while the the rest used other tools.

So, it seems like a good time to ask:  "How has it been working?"

We'll be talking with Dan Munz, a "Public Dialogue Specialist" on the Citizen Engagement Team at the GSA (General Services Administration) which has been offering services and training for its "citizen engagement tool" to federal agencies.  Before coming to the GSA, Mr. Munz worked at the National Academy of Public Administration (NAPA) on its Collaboration Project, described as "a 'wikified' space is designed to share ideas, examples and insights on the adoption of Web 2.0 technologies in the field of public governance."

Also, joining us will be Stephen Konieczka with whom, during our March 2nd show, we had a short discussion about the White House's "Open Government Dialogue" last May and June.  His paper (along with two other authors; see below) appeared in a special issue of the Int'l. Journal of Public Participation about the Obama administration's "Open Government" initiative.

Stephen Konieczka is a fifth year doctoral candidate in the University of Colorado, Boulder, Department of Communication. His primary scholarship foci are in group communication, communication theory and philosophy, and qualitative methods of inquiry. In his paper (see link below), his evaluation is based on the "Core Values for the Practice of Public Participation" adopted by the International Assn. for Public Participation (IAP2).


1.  "Practicing a Participatory Presidency?: An Analysis of the Obama Administration’s Open Government Dialogue" by Stephen P. Konieczka (prior to issuance of Open Government Directive, 12/8/09).

Abstract.   Early in his presidency, Barack Obama promised the most open and transparent administration in United States history (Obama, 2009). This article assesses that commitment in practice by examining the Obama administration’s “Open Government Dialogue” (OGD), a six-week, online public participation experiment conducted in the summer of 2009.

Through the lens of the International Association of Public Participation’s “Core Values of Public Participation,” the author considers the extent to which the design and processes of the OGD reflected the administration’s stated commitment to public participation in government decision making. Based on an analysis of participant contributions during the OGD, and the reflections and critiques among public participation advocates and practitioners outside the formal channels of the OGD, it is concluded the OGD was a poorly designed and facilitated participatory experiment falling far short of the administration’s pronouncements about its commitment to public participation.

Although this general conclusion is troubling, that the administration undertook such a large, unmandated participatory experiment, suggests it will continue to engage in public participation experiments. This article proceeds from a position of assistance to the administration and the public in learning from the mistakes and shortcomings of the OGD, as well as its successes.

In the final analysis, the administration needs to better translate its expressed support of public participation into concrete practices through a stronger understanding of the purposes and design of public participation. The public, especially participation advocates and practitioners must decide whether to exert pressure on the administration to demonstrate in practice an understanding of public participation in government decision making as a right.

2.  Federal agencies using "Citizen Engagement Tools"

3. White House's "Open Government Dialogue" - May/June 2009

a.  Phase 1 - Brainstorming
b.  Phase 2 - Discussion (link is inactive)
c.  Phase 3 - Drafting

4. The Collaboration Project of the National Academy of Public Administration (NAPA)

5.  Quadrennial Homeland Security Review (QHSR) - Sept. 2009

6.  President's Memorandum on Transparency and Open Government (1/21/09)

7.  White House's Open Government Directive (12/8/09)

8.  The IAP2's "Core Values for the Practice of Public Participation"

9.  User Survey/Evaluation of "Open Government Dialogue" - presented at White House (October 2009)

10.  ParticipationDB - Tim Bonnemann's catalog of Online Participation Tools

11.  Not responding to suggestions increases cynicism. "A Test of Leadership"  (GovExec.com, 3/17/10)

12.  The First Web-forum for Public Comment on a Proposal by U.S. Govt. (S. Buckley, June 1997)

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OpenGovRadio 2/23/10: How to Measure Success in OpenGov

Here's what we'll be talking about on today's show (2-3pm ET, Tuesday, February 23th) on OpenGovRadio. We invite you to call in with your comments and questions (917-388-4210).

Under the President's Open Government Inititiative, federal agencies have been told to become more "Transparent, Participatory, and Collaborative".  Howcver, the White House's Open Government Directive has NOT made it clear (i.e., transparent) to federal agencies just how their efforts in those three areas of OpenGov are going to measured and judged.

And recent remarks from the White House are unclear as to when or how official guidance will be forthcoming, even as federal agencies wrestle with writing their OpenGov Plans (due April 7th) :

1. OSTP Blog (2/9/10):  Evolving the Open Government Dashboard with You (excerpt below) :

As such, the Open Government Working Group is preparing a set of "stretch criteria" to help evaluate the plans and celebrate those agencies that exceed the minimal requirements of the Directive to reflect the President's vision of openness and accountability as articulated in the Memorandum on Transparency and Open Government. We are eager to seek your input in this process, so keep an eye out for opportunities to weigh in over the next two weeks.

After agencies have successfully delivered on the demanding deadlines set out for the first 120 days, Version 2.0 of the Dashboard can deploy a more holistic set of metrics, informed by agency Plans. Identifying the right set of metrics will help steer agencies toward high-impact efforts in the years to come.

Dave Lewan of ForeSeeResults will be on the show today to explain how his company is using standard tools to measure the levels of Transparency, Participation, and Collaboration with citizens at federal agency websites, and how that approach can work elsewhere.

2.  The Inaugural ForeSee Results’ E-Government Transparency Index (2/16/10)

3.  Feb. 18th Webinar (39 minutes; with Q&A) on the E-Government Transparency Index

Also, we'll discuss a keyword search of "measur" (leave off the "e") on these documents:

4.  Open Government Directive (12/8/09)

5.  OPEN GOVERNMENT: A Progress Report to the American People (December 2009)

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OpenGovRadio 2/16/10: Citizen Input on OpenGov Plans: After the First 10 days

Here's what we'll be talking about on today's show (2-3pm EST, Tuesday, February 16th) on OpenGovRadio.  We invite you to call in with your comments and questions (917-388-4210).

For the past 10 days, citizen have been providing Ideas, Votes, and Comments about how to improve Transparency, Participation and Collaboration with federal agencies.

What do YOU think of this "online engagement"?  Is there an Idea that you (or someone else) posted that you would like people to vote for?  Tell us about it on OpenGovRadio.

We will take calls from listeners about their experiences, but first we will discuss Tim Bonnemann's coverage of this topic at his blog at Intellitics.com, as well as the new dynamic tracking graphic at http://www.opengovtracker.com/, created by NASA's Robbie Schingler and Jessy Cowan-Sharp.

And, you can also follow (or join) their GovLoop conversation, "Monitoring and Continuous Evaluation of OpenGov forums" (registration required, but you do NOT have to be a government employee).

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OpenGovRadio 2/9/10: OGD Workshop on Feb. 17th and the OGD Feb. 6th Deliverables

Here are the links that we will be discussing on today's OpenGovRadio program.  We invite you to call in with your comments and questions.

The OpenGov Playbook
http://www.opengovplaybook.org/

February Open Government Directive Workshop (#3 in the Series):
http://opengovdirective.pbworks.com/February-Open-Government-Directive-Workshop

How to RSVP for the OGD Workshop #3:
http://www.govloop.com/group/opengovplaybook/forum/topics/the-open-government-directive-1

Tim ("Intellitics") Bonnemann's blog-post about Federal agencies' "citizen engagement tool":
http://www.intellitics.com/blog/2010/02/09/share-your-opengov-forum-tracking-data-on-govloop/

The White House/OMB's Open Government Dashboard:
http://www.whitehouse.gov/open/around

Government Agencies listening to Citizens (using ForeSeeResults):
http://www.foreseeresults.com/CsGovernment.html

Discussed, but added after the show:

CDC eHealth Metrics Dashboard:
http://www.cdc.gov/metrics

White House blog (2/9/10) - Evolving the Open Government Dashboard with You:
http://www.whitehouse.gov/blog/2010/02/09/evolving-open-government-dashboard-with-you

Today's Guests and Callers:

Chris Jones, SourcePOV.com
Bernie Lubran, ForeSeeResults.com
Andy Krzmarzick, GovLoop.com
Bev Godwin, GSA.gov

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OpenGovRadio Today (2/2/10): "Engagement-Lite" and the OpenGov Dashboard

NOTE:  To listen to OpenGovRadio, keep this page open, and then center-click here and push the Play-button (Tues. from 2:00 - 3:00 pm EST).  To join the discussion, call (917) 388-4210.

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Has OpenGov become so fixated on the "Transparency" aspect that it is ignoring "Public Engagement"?

Public engagement advocate Peter Levine writes that White House's "Open Government Initiative" has focused so much on "Transparency" that it has neglected the other two aspects: "Participation" and "Collaboration".

1.  About Peter Levine and his work (do watch the short, non-music video: "Song of a Citizen")
http://www.peterlevine.ws/

2.  Peter Levine's blog-post (1/27/10): "The Path Not Taken (so far): Civic Engagement for Reform"
http://www.peterlevine.ws/mt/archives/2010/01/the-path-not-ta.html

But just HOW do we measure the progress of federal agencies in "Transparency", "Participation", and "Collaboration"?

According to the Open Government Directive, the White House is scheduled to unveil the OpenGov "Dashboard" on Feb. 6th.  But what exactly will its "gauges" measure? We'll discuss that with Katie Delahaye Paine, the author of "Measuring Public Relationships: The Data-Driven Communicator's Guide to Success"

3.  KDPaine's homepage:
http://www.kdpaine.com/

4.  KDPaine's blog-post (8/24/09): "How To Measure Transparency and Open Government"
http://kdpaine.blogs.com/themeasurementstandard/2009/08/how-to-measure-transparency-and-open-government.html

5.  KDPaine: Developing a Dashboard for Measuring Public Relations
http://www.kdpaine.com/kdp/index.cfm/custom-research-consulting-services/dashboard-demo/

Other Websites to which we may refer, during this week's show:

A.  President's Memorandum on Transparency and Open Government (1/21/09)
http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/

B.  Open Government Directive (issued by OMB, 12/8/09)
http://www.whitehouse.gov/open/documents/open-government-directive

C.  "The White House Open Government Dashboard: Seeking Your Input" (from OSTP blog, 12/16/09):
http://blog.ostp.gov/2009/12/16/the-white-house-open-government-dashboard-seeking-your-input/

D.  The February Open Government Directive Workshop (3rd in the series, 2/17/10)
https://opengovdirective.pbworks.com/February-Open-Government-Directive-Workshop

E.  The OpenGov Playbook (a wiki of resources about the Open Government Directive)
http://www.opengovplaybook.org/

F.  Gov2.0 Camp New England (March 6th at Harvard's Kennedy School of Government)
http://gov20ne.eventbrite.com/

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