Monday, January 24, 2011

OpenGov at Two Years: Ignorance is Bliss?

It's been two full years since President Obama signed his Open Government Memorandum for federal agencies to be more "Transparent, Participatory, and Collaborative."


At the halfway point in the President's term, this is the obvious time for the most serious assessment as to what progress is being made with the Open Government Initiative.


Two years is plenty of time to experiment and, as a result, learn what parts of your past actions are working ... and what parts are not working as you had hoped.


Having spent 25 years in D.C., I know that this latter part (i.e., public admission of any sort of unsuccessfulness) is a very difficult thing for almost all government people to do ... especially when you work at the highest levels of the federal government in Washington.


It's the part of "how Washington works" that, ironically, is supposed to be changed by the Open Government initiative.  Citizens know certain things that Government does not.  Therefore, Government should more inviting of Citizens to share that knowledge, so that Government can make better decisions.  But yet, we complain when Government admits cluelessness.


And that's the dilemma.


Government officials are paid to be "smarter" than unpaid citizens.  How would it look, for example, if the Secretary of Education admitted not knowing something that was obvious to an ordinary teacher or parent.  And what if that was happening over and over?  For whatever reason, there is a general expectation that the people in Washington are there because they are (supposed to be) smarter than the rest of us "ordinary citizens". 


Therefore, for government officials, there is a dangerously gray area between (A) being more open-minded by considering information and ideas from "ordinary citizens", and then (B) admitting that, hey, a lot of their own information and ideas are not as good as those of "ordinary citizens".


As such, we should not be surprised to see government officials, after testing what they think are the best ideas, consistently declining to discuss and, therefore, learn from those aspects that did not work as they had hoped.  This is particularly ironic for OpenGov experiments because the whole idea is to open-mindedly search (with no guarantee of success at every step) for better ways to collaborate with those outside of government.


Here's what the President's Memorandum said about that:
Collaboration actively engages Americans in the work of their Government. Executive departments and agencies should use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector.  Executive departments and agencies should solicit public feedback to assess and improve their level of collaboration and to identify new opportunities for cooperation.
So, after of various collaborative exercises over the past two years, has the OpenGov leadership (i.e., in OSTP and OMB) been "walking the talk" of soliciting feedback on its experiments in citizen collaboration?  Let's see.


After the White House's "Open Government Dialogue" (May-June 2009), were participants asked for their feedback on what worked and what didn't?


Nope.


In early 2010, federal agencies (including the White House's OMB and OSTP) hosted online forums for citizen collaboration on development of agencies' Open Government Plans.  Did they follow-up by asking citizen participants for feedback on what worked and what didn't?


Nope.


Now, the same officials who asked -- twice before -- for citizens' ideas and collaboration on Open Government have come back once again with ExpertNet (December 2010-January 2011).  Will they now comply with the President's Memorandum about soliciting feedback on collaboration?


Based on their track record, and the absence of any mention about soliciting any feedback about the ExpertNet platform, it appears the answers will, once again, be "Nope."


And, in addition to consistent neglect in asking for citizen feedback, here's another example of OpenGov leadership failing to "walk their talk": they rarely participate in their own collaboration events!


In the ExpertNet section on "Basic Principles", this is THEIR language (scroll down to Item #12 here):
  1. Government officials must actively participate in each consultation for the public to trust in the relevance of the process. Citizen participation demands government participation. To demonstrate that public feedback is vital for sustaining public engagement and interests, government officials must collaborate and the system should define their role clearly.
So when a participant, Tim Bonnemann, asked questions about some unclear aspects of ExpertNet, the White House's "OpenGov"people in charge of the site not answer him there.  Instead of responding to Mr. Bonnemann in ExpertNet's discussion area, they posted a partial and indirect "response" in a totally different location (i.e., on the White House blog)!  


I won't go into it in this posting, but there are plenty of other examples of how the White House's OpenGov initiative, despite cool new tech-tools, is operating in many significant ways as LESS "transparent, participatory, and collaborative" than the federal agencies that they are trying to change.


It's been two years of "self-evaluation" for OpenGov, so it's way past time to start following the President's original task to ask the public to evaluate his administration's OpenGov efforts.


I compare it to the people who convince themselves that their new diet is really working but, yet, they don't want to step on the weight-scale to learn the objective truth.  They'd rather just "self-evaluate" themselves by looking in the mirror.


After two years, OpenGov should be modelling the opposite of "Ignorance is bliss."
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Friday, October 29, 2010

OpenGovRadio 10/30/10: #Rally4Sanity Aftermath -> What Do YOU Think?

Here's what we'll discuss on this Saturday's OpenGovRadio show (October 30, 2010 4pm ET):


#Rally4Sanity Aftermath -> What Do YOU Think?

NOTE:  This is just a placeholder blog-post.  I will be providing additional links, etc. before showtime on Saturday at 4:00 pm.  I am doing this so that my subscribers will know that there is a show at that time .. one hour after the Rally to Restore Sanity is scheduled to end on the National Mall.

In the meantime, take a look at this national news-wire article.  It shows the connection between Saturday's rally and how increase the public's engagement in the direction of their government (in addition to simply voting every couple years):

excerpt --
"This event, while originally intended for jest, could possibly become a 'turning point' ... in our nation's history for having immense impact on how political discourse is engaged in the future," the writer and actress wrote on the event's Facebook page this week. "You have created a political movement, intended or not."



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In addition to listening to the show on your computer, you can add to the discussion with your comments and questions. You can do that in either (or all) of three ways:



A.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.



B.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.



C.  Call-in "live" to (917) 388-4210 with your comment/question.  However --  The host will ONLY "go to the phones" AFTER all the posted Comments (see green box, below) have been addressed.  Callers are welcome to add/ask a "follow-up" to those posted Comments.





Handy Links to "Open Government":



1.  President's Memorandum on Transparency and Open Government (1/21/09)



2.  White House's Open Government Directive (12/8/09)



3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies



4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies



5.  GovLoop's Chart of the OpenGov Plans



6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)






"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.




Additional Links for Today's Show:

Tuesday, July 27, 2010

OpenGovRadio 7/28/10: A Tour of "Federal Register 2.0"

Here's what we'll discuss on this Wednesday's OpenGovRadio show (July 29th, 2:00 pm ET):

A Tour of "Federal Register 2.0" with NARA's Ray Mosley

President Obama wants federal agencies to be "transparent, participatory, and collaborative".

The National Archives and Records Administration (NARA; aka "National Archives") is responsible for maintaining federal documents (transparency) and uses the Federal Register to publicize federal proposals that are being offered for public review and comment (participation/collaboration).  It has been doing this since 1936.

I'm Stephen Buckley, your host on OpenGovRadio, and my guest for this week's show will be Ray Mosley, Director of NARA's Office of the Federal Register.  We'll be talking about the recent launch of "Federal Register 2.0".

Never heard of the Federal Register?  Then you need to watch this intro video:



And some more about the development of "Federal Register 2.0":




In addition to listening to the show on your computer, you can add to the discussion with your comments and questions. You can do that in either (or all) of three ways:

A.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.

B.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.

C.  Call-in "live" to (917) 388-4210 with your comment/question.  However --  The host will ONLY "go to the phones" AFTER all the posted Comments (see green box, below) have been addressed.  Callers are welcome to add/ask a "follow-up" to those posted Comments.


Handy Links to "Open Government":

1.  President's Memorandum on Transparency and Open Government (1/21/09)

2.  White House's Open Government Directive (12/8/09)

3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies

4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies

5.  GovLoop's Chart of the OpenGov Plans

6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)

"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.

Additional Links for Today's Show:

7.  National Archives homepage: NARA.gov

8.  NARA's Open Government Webpage (and our 6/29/10 interview with Pamela Wright, head of NARA's OpenGov Team).

9.  NARA's Office of the Federal Register

10.  NARA's "Federal Register 2.0" 

11.  From the developers at GovPulse.US:
"GovPulse was built to .. open the doors of government to the people they work for.  By making such documents as the Federal Register searchable, more accessible and easier to digest, GovPulse seeks to encourage every citizen to become more involved in the workings of their government and make their voice heard on the things that matter to them, from the smallest to the largest issues."

12.  Washington Post (Ed O'Keefe, 7/26/10):
"Federal Register relaunching Web site to make it easier to navigate"

13.  Federal News Radio (Max Cacas, 7/16/10):
"Federal Register Set to Unveil Extreme Makeover"

14.  Federal News Radio (Chris Dorobek, 7/27/10):
"New Federal Register Website Opens Info to Public"

15.  GovFresh.com (Luke Fretwell, 7/27/10)
"Government, citizen developers join forces to build new Federal Register 2.0 Website"

16.  Free Tutorials: "The Federal Register: What It Is and How to Use It"

17.  Regulations.gov (and our 5/18/10 interview with EPA's John Moses)

18.  Follow the Federal Register on Twitter: http://twitter.com/FedRegister

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Monday, July 19, 2010

OpenGovRadio at Six Months: What's Been Learned

This is what we'll talk about on OpenGovRadio tomorrow (Tues., July 20th at 2:00 pm ET):

"OpenGovRadio at Six Months: What's Been Learned"

Six months ago, in January, I started up OpenGovernmentRadio as a way to have a weekly, real-time discussion with the interesting people who are doing interesting work to make our government more "transparent, participatory, and collaborative."  (Are you  new to "OpenGov"?  See links below.)

Using the "talk-radio" format, I invited guests to come on my one-hour show to talk about what they are doing in the Open Government intiative of the Obama administration.  We also browse through "OpenGov" and related websites while the show's listeners follow along with us, and then we take questions and comments from listeners who have left blog-comments and/or call-in "live" to the show.  (It's really fun, and the hour always flies right by.)  The archives of past shows can be found in the column to the right.   

I scheduled the OpenGovRadio show for the same time every week ("Tuesdays at 2)", so that my listeners would be able to set-aside time to listen (and call-in) to the show.   However, I find that this is not as beneficial to people as I thought it would be.  With everyone's (including potential guests) schedule always in flux, along with the fact that people can opt to listen to the show's recording later, I've decided to arrange and announce the upcoming show on an unscheduled, semi-regular basis.

So what does that mean?

I still plan to do the shows on weekday afternoons (because 11am Eastern is only 8am Pacific, etc.) while, at the time, shifting from a weekly show to one about every other week.  And the flexibility will make it much easier, of course, for potential guests to choose a show-time that fits their schedule.

Also, because many of my invited guests are representing their government agency, the extra time for scheduling is useful for most agencies' Public Affairs Office because it appears that they each operate with different procedures for dealing with the public (including "the media").  And so, I never quite knew how long it will take for my invited guest to get "approval from Public Affairs".

But the most interesting thing that I've learned is what often happens when I am talking with the people in the Public Affairs offices in the various federal agencies.  After they tell me their procedures for deciding if someone can come speak with "the media" (e.g., on OpenGovRadio),  I then ask if these procedures are written down for me (or anyone else from the public) to see.  The most common response is "Gee -- umm -- our Public Affairs procedures? Written down? Uhh, I don't know."

Now, that type of response raises a red flag with me .. for two reasons.

First off, as a former management auditor with the federal government, it was often my job to find out "what went wrong" to create a failure.  So when people would tell me that they did follow the rules but that they "are not written down", then the main reason for the problem starts to become clear.

Secondly, here I am, talking with the Public Affairs office in a federal agency, trying to get information about how they plan to improve their Public Engagement practices.  But, while their new "Open Government Plan" talks about how they really, really want to do that in the future, they can't show anybody the existing rules for how they do things now!  (OMG!)

No organization can improve on the way it does something unless it understands (i.e., can show to others) what it is doing NOW!  (And, yes, the same thing applies to personal improvement.)

So now, I'm thinking that I may have to submit a Freedom of Information request in order to get a federal agency to divulge its current procedures for public engagement (aka, "open government").

Ironic, huh?  So, if you want to keep up with my next step, you can subscribe-by-email to this blog by using that feature in the right-hand column.

But, in the meantime, I'd like to hear YOUR perspective on this or any other OpenGov topic.  You can leave a comment below (anonymously if needed .. as a former fed, I understand why).  And if you've read this far, I want you to know that I will be hosting OpenGovRadio tomorrow (July 20th) at 2:00 pm ET, but the invited guest is YOU!   I want to hear if YOU have anything -- a question, comment or suggestion on "Open Government"  -- that YOU want to discuss.

You can do that in either (or all) of three ways:

1.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.

2.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.

3.  Call-in "live" to (917) 388-4210 with your comment/question.

------------------------------------

 Handy Links to "Open Government":

1.  President's Memorandum on Transparency and Open Government (1/21/09)

2.  White House's Open Government Directive (12/8/09)

3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies

4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies

5.  GovLoop's Chart of the OpenGov Plans

6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)
"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors.  When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.
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Monday, July 5, 2010

OpenGovRadio 7/6/10: No Show This Week


There will NOT be an OpenGovRadio show this week (Tues. July 6, 2010), but we will be back next week at our regular time (Tuesday 2 pm ET, July 13th).


Maybe you have some ideas for OpenGov discussion?


I am always open to your suggestions for guest to invite and/or topics to discuss in future shows.  Just leave a comment below, or email me (confidentially) here.  -- Stephen Buckley

Monday, June 28, 2010

OpenGovRadio 6/29/10: "NARA: Portal for Public Participation"

Here's what we'll discuss on this weeks's OpenGovRadio show (Tues., June 29th, 2:00 pm ET):

"NARA: Portal for Public Participation"

President Obama wants federal agencies to be "transparent, participatory, and collaborative".  But guess what?  They already are.  (But the National Archives can help them do better.)

The National Archives is responsible for maintaining federal documents (transparency) and for publishing public notices of proposed actions in the Federal Register (participation/collaboration).

I'm Stephen Buckley, your host on OpenGovRadio, and my guest for this week's show will be Pamela Wright from the Open Government Team at the National Archives.

In addition to listening to the show on your computer, you can add to the discussion with your comments and questions. You can do that in either (or all) of three ways:

A.  Post a Comment/Question on this Blog at least one hour before the show begins.  Scroll down to "green box" (below) and click on "Comment".  It must be concise, and focused on the Open Government Initiative (or else it will not be approved).  Commentors can choose to remain anonymous.

B.  Email a comment/question Confidentially to your host Stephen Buckley, who fully understands the risk of raising unwelcome questions within the government.  Mr. Buckley can then raise the question "on-air" without identifying you.

C.  Call-in "live" to (917) 388-4210 with your comment/question.  However --  The host will ONLY "go to the phones" AFTER all the posted Comments (see green box, below) have been addressed.  Callers are welcome to add/ask a "follow-up" to those posted Comments.

Handy Links to "Open Government":

1.  President's Memorandum on Transparency and Open Government (1/21/09)

2.  White House's Open Government Directive (12/8/09)

3.  OMB's "Initial Assessment of OpenGov Plans" of Federal Agencies

4.  OMB's "OpenGov Dashboard" for tracking Compliance by Federal Agencies

5.  GovLoop's Chart of the OpenGov Plans

6.  Transparent Leadership by Roger Schwarz (Government Executive magazine, 4/7/10)
"When you are transparent, you create better results and relationships because others understand your thinking. People always are trying to find the meaning of actions, especially leaders' behaviors. When you fail to be transparent, you increase the chance that others will come up with their own theories about your intentions and motives - theories that often will differ from yours.

7.  National Archives homepage: NARA.gov

8.  NARA's Open Government Webpage

9.  NARA's Office of the Federal Register

10.  OMB's New Guidance on Cookies & 3rd-Party Apps - Nancy Scola's article (6/28/10) at techPresident.com   

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Tuesday, June 22, 2010

OpenGovRadio 6/22/10: No Show Today

There will NOT be an OpenGovRadio show this week (Tues. June 22, 2010).

We will be back next week (Tuesday 2 pm ET, June 29), and I am always open to your suggestions for guest to invite and/or topics to cover in future shows.  Just leave a comment below, or email me here.  -- Stephen Buckley