Showing posts with label IAP2. Show all posts
Showing posts with label IAP2. Show all posts

Friday, January 6, 2012

My Response: White House asks for OpenGov "Best Practices & Metrics"


Here's my letter (below) in response to last month's White House request for input on "best practices and metrics" for Public Participation as it relates to its Open Government initiative, esp. as an element of the recent "U.S. National Action Plan".

Basically, in the letter I say that (1) after 3 years of "OpenGov" effort, their standard approach to "public consultation" is much less open than all other federal agencies have been doing for decades prior, and (2) if they are sincere about seeking out the wisdom of experts on this topic, then they are welcome to consult with knowledgeable people at the online forum (an email-list that I moderate) called "OpenGovMetrics".

If they do, then that may be a first because, except for interviews with me on OpenGov Radio, the only time over the past 3 years that I've seen the White House's "OpenGov" team participating in anything like an online discussion is when I watch streaming video of one of them speaking to an audience at a conference or other staged meeting.

Feel free to leave a comment (below the letter) and/or join the email-group for a deeper discussion on the development of standard metrics for measuring progress in "Open Government", i.e., Transparency, Participation, and Collaboration.

You don't have to use the website to join the email-group. Just send an empty message to: opengovmetrics+subscribe@googlegroups.com

best,
Stephen Buckley

P.S. Another option is to follow the tweets at @OpenGovMetrics.

(letter begins)
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Via Email: opengov@ostp.gov
January 3, 2012

Mr. Aneesh Chopra
United States Chief Technology Officer
Office of Science and Technology Policy
Executive Office of the President
725 17th Street, N.W.
Room 5228
Washington, DC 20502

Dear Mr. Chopra,

This letter is in response to your request on the White House Blog for recommendations for promoting public participation in government, as a part of implementing the U.S. Open Government National Action Plan.  You stated:

"Given the focus of this initiative, we thought it would be most appropriate to invite you to provide input and ideas on best practices and metrics for public participation .."
It is heartening for me to see, almost 3 years after the President signed his "Memorandum on Transparency and Open Government" (1/21/09), that you and others at the White House are more fully understanding what people like me have been trying to tell you since the beginning of the OpenGov Dialogue when you arrived in 2009.

That is, in order to assess the progress of its Open Government efforts (i.e., for more "Transparency, Participation, and Collaboration"), the White House needs to decide on how to measure those three elements. I agree with the AmericaSpeaks report when it says the "Open Government Initiative and most federal agency plans have failed to offer standards for what constitutes high-quality public participation."

The concept of establishing a starting point (baseline) is not hard to grasp. Everyone who's ever been on a diet to lose weight knows that you're supposed to weigh yourself .. in the beginning. The numbers on the weight-scale are in pounds or kilograms (or whatever) that were developed as standard units of measurement. Step on the scale next week so you can see if you're making progress.  Some people, of course, don't want to know the truth.

But compared to weight-loss, the "OpenGov" changes in government culture are incredibly slow and subtle, so you shouldn't be relying on friends to tell you when you're "looking good" (which tends to happen anyway when you work at the White House). You need to discern and gather objective proof because, eventually, people (like your Chief Performance Officer) will say "Show me the data."

So how do we go forward from here? How do we, as citizens interested in Open Government, participate in collaborating with you (and others at the White House) in order to come up with some good indicators of "public participation"?  Although your blog-post mentions last summer's "extensive consultations with external stakeholders", the truth is that only a couple dozen guests were invited by the White House to a few closed-door meetings for input to the U.S. OpenGov National Action Plan. (Yes, the other 99.9999% of the public was later invited to provide input, but then you never asked for feedback on the draft Plan.)

Simply put, the White House's OpenGov team (OSTP and OMB) needs to "improve its game" when it comes to public participation, e.g., public consultation in the OpenGov National Action Plan (see http://www.opengovpartnership.org/consultation ).

Consider these various levels of government/public consultation (from lowest to highest):

1. No request for public Input prior to Decision.

2. Request for public Input prior to Decision.

3. Same as #2, and also the proposed Decision is offered for public Feedback.

4. Same as #3, and also a summary of how public Feedback influenced final Decision.

5. Same as #4, and additional chances for public collaboration prior to final Decision.

For several decades, federal agencies have consulted with the public (as evidenced in the Federal Register) according to the #4 level.  Of course, the President wants to do better than the status-quo, so you are looking for "best practices" (i.e., more of the back-and-forth collaboration between the public and the government).

However, judging from your office's consistent failure to offer up any of its OpenGov draft documents for public feedback, it does appear that, as you said above, it is "most appropriate" for your office to only ask for public input prior to a final decision. That would put you at the #2 level. And if we compared these levels to an "A to F" marking scale, then that means that your "#2 level" of collaboration (over the past three years) equates to a "D" grade, which is two full levels of collaboration below what federal agencies have been practicing (a "B" grade) for decades!

And, even though D.C. is the capital city of Expediency, you will save time in the long-run if your office slows down to learn to the intermediate steps before you can start operating at (and lecturing others about) the top-level "best practices". Appropriately, this will take a some back-and-forth collaborative participation by your office in an open forum consistent with the President's direction for you to "solicit public feedback to assess and improve [your] level of collaboration and to identify new opportunities for cooperation."

As you may know, an email-group (a.k.a. email-listserv) continues to be an easy and effective tool for group discussion since long before the Web existed. Therefore, I have set up such a group to discuss "OpenGov" metrics. I invite you, and any other interested people reading this, to join us in a moderated discussion about how we can develop better, objective ways to measure improvements in Public Participation. I know many experts on that topic, who are not invited to your D.C. meetings, would be glad to share their knowledge there with you and/or your staff.

I hope is that joining the group's discussions will help make for a better U.S. report (i.e., blessed by the organizations below) at the "OpenGov" conference in Brazil this April.  Please feel free to contact me with any questions or suggestions.

sincerely,
Stephen Buckley

former moderator,
 Open Government Directive google-group
moderator,
 Open Government Metrics google-group
member,
 National Coalition for Dialogue & Deliberation
member,
 International Assn. for Public Participation - USA affiliate
 
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(letter ends)

Tuesday, March 23, 2010

OpenGovRadio 3/23/10: "Citizen Collaboration" - How's It Working?

Here's what we'll talk about on OpenGovRadio during this week's show (2-3pm ET, Tuesday, March 23rd). We invite you to listen and, if you wish, join the conversation by calling in with your comments and questions (917) 388-4210.

OpenGov "Citizen Collaboration":  How's it Working?

This past Friday, March 19th, was the closing date for citizens to offer their ideas for "open government" at 27 federal agencies.  Most agencies followed the White House's example and used the same "citizen engagement tool" that was offered during last summer's "Open Government Dialogue", while the the rest used other tools.

So, it seems like a good time to ask:  "How has it been working?"

We'll be talking with Dan Munz, a "Public Dialogue Specialist" on the Citizen Engagement Team at the GSA (General Services Administration) which has been offering services and training for its "citizen engagement tool" to federal agencies.  Before coming to the GSA, Mr. Munz worked at the National Academy of Public Administration (NAPA) on its Collaboration Project, described as "a 'wikified' space is designed to share ideas, examples and insights on the adoption of Web 2.0 technologies in the field of public governance."

Also, joining us will be Stephen Konieczka with whom, during our March 2nd show, we had a short discussion about the White House's "Open Government Dialogue" last May and June.  His paper (along with two other authors; see below) appeared in a special issue of the Int'l. Journal of Public Participation about the Obama administration's "Open Government" initiative.

Stephen Konieczka is a fifth year doctoral candidate in the University of Colorado, Boulder, Department of Communication. His primary scholarship foci are in group communication, communication theory and philosophy, and qualitative methods of inquiry. In his paper (see link below), his evaluation is based on the "Core Values for the Practice of Public Participation" adopted by the International Assn. for Public Participation (IAP2).


1.  "Practicing a Participatory Presidency?: An Analysis of the Obama Administration’s Open Government Dialogue" by Stephen P. Konieczka (prior to issuance of Open Government Directive, 12/8/09).
Abstract.   Early in his presidency, Barack Obama promised the most open and transparent administration in United States history (Obama, 2009). This article assesses that commitment in practice by examining the Obama administration’s “Open Government Dialogue” (OGD), a six-week, online public participation experiment conducted in the summer of 2009.

Through the lens of the International Association of Public Participation’s “Core Values of Public Participation,” the author considers the extent to which the design and processes of the OGD reflected the administration’s stated commitment to public participation in government decision making. Based on an analysis of participant contributions during the OGD, and the reflections and critiques among public participation advocates and practitioners outside the formal channels of the OGD, it is concluded the OGD was a poorly designed and facilitated participatory experiment falling far short of the administration’s pronouncements about its commitment to public participation.

Although this general conclusion is troubling, that the administration undertook such a large, unmandated participatory experiment, suggests it will continue to engage in public participation experiments. This article proceeds from a position of assistance to the administration and the public in learning from the mistakes and shortcomings of the OGD, as well as its successes.

In the final analysis, the administration needs to better translate its expressed support of public participation into concrete practices through a stronger understanding of the purposes and design of public participation. The public, especially participation advocates and practitioners must decide whether to exert pressure on the administration to demonstrate in practice an understanding of public participation in government decision making as a right.

2.  Federal agencies using "Citizen Engagement Tools"

3. White House's "Open Government Dialogue" - May/June 2009

a.  Phase 1 - Brainstorming
b.  Phase 2 - Discussion (link is inactive)
c.  Phase 3 - Drafting

4. The Collaboration Project of the National Academy of Public Administration (NAPA)

5.  Quadrennial Homeland Security Review (QHSR) - Sept. 2009

6.  President's Memorandum on Transparency and Open Government (1/21/09)

7.  White House's Open Government Directive (12/8/09)

8.  The IAP2's "Core Values for the Practice of Public Participation"

9.  User Survey/Evaluation of "Open Government Dialogue" - presented at White House (October 2009)

10.  ParticipationDB - Tim Bonnemann's catalog of Online Participation Tools

11.  Not responding to suggestions increases cynicism. "A Test of Leadership"  (GovExec.com, 3/17/10)

12.  The First Web-forum for Public Comment on a Proposal by U.S. Govt. (S. Buckley, June 1997)

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Monday, March 15, 2010

OpenGovRadio 3/16/10: Are We in an "OpenGov Bubble"?

Here's what we'll talk about on OpenGovRadio during this week's show (2-3pm ET, Tuesday, March 16th).  We invite you to listen and, if you wish, join the conversation by calling in with your comments and questions (917) 388-4210.

We briefly touched on Tom Bryer's concern during our March 2nd show when we talked with him and two other authors whose papers appeared in a special issue of the Int'l. Journal of Public Participation about the Obama administration's "Open Government" initiative.
Is the "Open Government Initiative" of the Obama administration creating a "democracy bubble" where the expectations of "OpenGov" advocates and other citizens have been raised to an overly optimistic level?

Here's a short intro to that special issue of the IJP2 is described (below) by IJP2 Editor Steven N. Pyser:
The International Journal of Public Participation (IJP2) brings together academicians and practitioners interested in a multidisciplinary forum for the exchange of information among researchers, practitioners, decision makers, and citizens about public participation and its impact around the world. We seek to provide a scholarly record through intellectual contributions to the literature for research, practice and teaching.


This Special Symposium issue (Volume 4, Number 1) examines, among other things, what, if any influence electing Barack Obama has had on the field of public participation. Through a commitment to continuous improvement and sharing innovative approaches, IJP2 continues to offer intellectual contributions that support multidisciplinary-based scholarship, the public interest, practice and learning as well as professional preparation.


At the same time, these materials add a necessary public participation voice to the political discourse and a resource for consideration by political leaders, public managers, citizens and all those who help to shape and implement public policy and national/local governance.

Thomas A. Bryer is an assistant professor of public administration in the Department of Public Administration at the University of Central Florida. His research interests include civic engagement, collaborative public management, and bureaucratic responsiveness.  For his paper in the IJP2, click on this link:


1.  "President Obama, Public Participation, and an Agenda for Research and Experimentation" by Thomas A. Bryer



SPECIAL NOTE:  As promised earlier, I will be hosting a separate show for each of the other two authors, so that we (i.e., including our callers) can delve more deeply into each of their papers (below). -- SB

2.  "Practicing a Participatory Presidency?: An Analysis of the Obama Administration’s Open Government Dialogue" by Stephen P. Konieczka

3.  "Deterring Fake Public Participation" by J. H. Snider, Ph.D.


Some other relevant OpenGov references:

4.  President Obama's Memorandum on "Transparency and Open Government (1/21/09)

5.  White House's Open Government Directive (12/8/09)

6.  The IAP2's "Core Values for the Practice of Public Participation"


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